Knowledge Management Toolkit
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The aim of this page is to help people in getting familiar with a variety of methods and tools for planning and reflection of their own activities, for drawing lessons and for sharing insights and applying them. It features a selection of more than 20 methods and tools for knowledge sharing and learning, applicable at personal, team and organisational level. The toolkit exists in English, French, German and Spanish. For your comfort these methods are available in four different ways to choose from - download them with the links below or order print versions at wlp@deza.admin.ch.
For links to other KM toolkits (click here). |
Individual Descriptions of the Tools
- After Action Review (AAR)
- Collegial Coaching
- Yellow Pages
- SWOT (Strengths - Weaknesses - Opportunities - Threats)
- Good Practice
- Knowledge Fair
- Exit Interview
- Story Telling
- Experience Capitalisation
- Mentoring
- Visualization
- Peer Assist
- Briefing
- Brainstorming
- Group Facilitation (Moderation)
- Community of Practice
- Open Space
- Balanced Scorecard
- Knowledge Map
- Knowledge Network
- Lessons Learnt

