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Knowledge Management Toolkit

The aim of this page is to help people in getting familiar with a variety of methods and tools for planning and reflection of their own activities, for drawing lessons and for sharing insights and applying them. It features a selection of  more than 20 methods and tools for knowledge sharing and learning, applicable at personal, team and organisational level. The toolkit exists in English, French, German and Spanish. For your comfort these methods are available in four different ways to choose from - download them with the links below or order print versions at wlp@deza.admin.ch   

  • Vademecum -  a handy, small pocket guide with a short 2-page description of 22 tools. Available in four langages as download (english/french/german/spanish) and print version.
  • Flyer - A4 format, 7 pages, 2-4 methods on one page, only in web format. (english/french/german/spanish)
  • Comprehensive Brochure - Full text version, 126 pages, with additional explanations. Available as download and in print. Only in English.
  • Individual Descriptions - see list below. Leads you to a page with a short description of the given method plus links to a credit card size version, a calendar sheet version (2007/2008) and a full text version. 

For links to other KM toolkits (click here).

Individual Descriptions of the Tools

  1. After Action Review (AAR)
  2. Collegial Coaching
  3. Yellow Pages
  4. SWOT (Strengths - Weaknesses - Opportunities - Threats)
  5. Good Practice
  6. Knowledge Fair
  7. Exit Interview
  8. Story Telling  
  9. Experience Capitalisation
  10. Mentoring
  11. Visualization
  12. Peer Assist
  13. Briefing
  14. Brainstorming
  15. Group Facilitation (Moderation)
  16. Community of Practice
  17. Open Space
  18. Balanced Scorecard
  19. Knowledge Map
  20. Knowledge Network
  21. Lessons Learnt